Frequently Asked Questions
Everything you need to know about bringing SquarePeg quality into your home.
What is the typical shipping timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and professional assembly in your home.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Yes, at SquarePeg we prioritize environmental responsibility. All our timber is sourced from FSC-certified forests or reclaimed sources to ensure your home is both beautiful and ethical.
Do you offer fabric swatches for upholstered items?
Absolutely. You can order up to five complimentary fabric swatches through our site to ensure the color and texture perfectly match your existing interior design.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm, allowing you to invest in quality pieces over time.
How do I care for my SquarePeg furniture?
Each piece comes with a specific care guide. Generally, we recommend using a soft, damp cloth for dusting and avoiding harsh chemical cleaners to preserve the natural finish of the wood and fabric.